Licensed Optician Team Lead - Elevate Patient Care & Training

LensCrafters; Palo Alto (CA); On-site; USD 71,635,000 - 111,751,000; Full time

Benefits offered by this job

Health insurance

401k/retirement plan

Employee discounts

Paid time off

Job summary

LensCrafters in Palo Alto, CA is seeking a Licensed Team Lead to deliver exceptional customer service in-store and oversee optical and lab processes. This full-time role requires a valid state Opticianry license and strong retail experience.

You will guide team members, perform lens measurements and fittings, ensure quality eyewear, and uphold safety standards. Competitive pay and total rewards include benefits and potential bonuses; join a global EssilorLuxottica brand.

Qualifications

• HS diploma or GED required.
• Current, valid state Opticianry license.
• Strong optical and retail experience.
• Excellent communication and math skills.
• Leadership and training experience.
• Edging and mounting experience.

Responsibilities

• Provide exceptional customer service and assist in sales.
• Perform lens measurements, edging, and mounting.
• Assist in store key holding and store operations.

Skills

Customer service

Leadership

Communication

Problem solving

Sales skills

Math skills

Team training

Education

HS diploma/GED

State Opticianry license

Tools

Edging & mounting equipment

Cash register/computers/calculators

Optical measurement tools

Job description

LensCrafters in Palo Alto, CA is seeking a Licensed Team Lead to deliver exceptional customer service in-store and oversee optical and lab processes. This full-time role requires a valid state Opticianry license and strong retail experience.

You will guide team members, perform lens measurements and fittings, ensure quality eyewear, and uphold safety standards. Competitive pay and total rewards include benefits and potential bonuses; join a global EssilorLuxottica brand.