Licensed Optician: Premium Eyewear & Patient Experience

EssilorLuxottica Group; United States; On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Benefits package

Incentive opportunities

Professional development

Job summary

Southeast Eye Group is hiring a full-time optical assistant to provide unmatched patient experiences through eyewear selection, measurements, ordering, and precise fitting. You will help establish the practice as the premier destination for vision care in the community.

The role requires strong communication, attention to detail, and the ability to manage multiple tasks in a busy environment. Benefits include incentive opportunities and professional development support.

Qualifications

• High School graduate or equivalent.
• Active state optical licensure; must maintain license.
• Strong customer service skills: communicator, listener, and team builder.
• Knowledge of inventory management systems.
• Strong basic math skills.
• Sales skills - ability to use and carry a tablet.
• Embraces new technology and change.
• Previous eyecare and/or customer service experience.
• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications.

Responsibilities

• Custom fits glasses and precisely places prescription in lenses.
• Acts as a leader in optical acumen that provides a voice for peers.
• Takes and records measurements, adjusts or fits eyewear correctly, thorough and exact in details; ensures finished eyewear meets standards and patient requirements.
• Explores the needs and priorities of patients by asking open ended questions.
• Assists peers with difficult or complex areas of product needs and prescriptions.
• Utilizes practice tools and adheres to company policies and procedures.
• Anticipates problems; explores underlying reasons for patient issues; strives to develop long-term solutions to problems and ensures patients are satisfied and expectations are exceeded.

Skills

Customer service

Inventory management

Math skills

Sales skills

Tech adoption

Education

High School diploma

Tools

Point-of-sale systems

Tablet usage

Job description

Southeast Eye Group is hiring a full-time optical assistant to provide unmatched patient experiences through eyewear selection, measurements, ordering, and precise fitting. You will help establish the practice as the premier destination for vision care in the community.

The role requires strong communication, attention to detail, and the ability to manage multiple tasks in a busy environment. Benefits include incentive opportunities and professional development support.