Optician: Precision Eyewear & Patient Care

EssilorLuxottica; Philadelphia (Philadelphia County); On-site; USD 21,000 - 28,000; Full time

Job summary

Vision Associates, part of EssilorLuxottica, seeks an Optician Support role to provide exceptional patient experiences through eyewear fitting, measurements, and order processing. You will collaborate with doctors and staff to ensure precise prescriptions and high-quality service, while maintaining dispensary standards.

Applicants should hold a high school diploma, be licensed as an optician in the state, and demonstrate strong customer service with comfort using POS systems and medical record

Qualifications

• High School diploma or equivalent.
• Active state optical licensure; must maintain license.
• Strong customer service and communication skills.
• Ability to learn and use new technology.

Responsibilities

• Custom fits glasses and accurately places prescriptions in lenses.
• Leads with optical expertise and supports peers.
• Takes and records measurements; ensures eyewear meets standards.
• Asks open-ended questions to understand patient needs.
• Collaborates with doctors and staff for patient care and satisfaction.
• Manages time and priorities to meet delivery and service goals.
• Operates the POS system accurately and maintains patient records.

Skills

Customer service

Mathematical skills

Sales skills

Technology adoption

Education

High School diploma or equivalent

Tools

Point-of-sale system

Patient record systems

Other software applications

Job description

Vision Associates, part of EssilorLuxottica, seeks an Optician Support role to provide exceptional patient experiences through eyewear fitting, measurements, and order processing. You will collaborate with doctors and staff to ensure precise prescriptions and high-quality service, while maintaining dispensary standards.

Applicants should hold a high school diploma, be licensed as an optician in the state, and demonstrate strong customer service with comfort using POS systems and medical record