Licensed Optician | Premium Eyewear & Patient Care Specialist

LensCrafters; Wayne (NJ); On-site; USD 347,000 - 537,000; Full time

Benefits offered by this job

Employee discounts

Job summary

LensCrafters is seeking a Licensed Optician to deliver the brand value proposition and help establish LensCrafters as the premier destination for vision needs within the community. Creates exceptional value in customers by delivering legendary service and crafted eyewear that exceeds expectations.

The Licensed Optician will welcome customers, take precise measurements, fit eyewear, and use technology to ensure quality.

Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

High School graduate or equivalent

Optical dispensing experience

Strong customer service skills

Knowledge of current store merchandise

Strong basic math skills

Awareness of current fashion trends

Selling skills

Familiarity with POS

Embrace new technology & change

Customer service & retail experience

Education

High School diploma or equivalent

Tools

iPad/tablet use

Job description

LensCrafters is seeking a Licensed Optician to deliver the brand value proposition and help establish LensCrafters as the premier destination for vision needs within the community. Creates exceptional value in customers by delivering legendary service and crafted eyewear that exceeds expectations.

The Licensed Optician will welcome customers, take precise measurements, fit eyewear, and use technology to ensure quality.