Licensed Optician: Precision Eyewear & Customer Care Leader

LensCrafters; Jersey City (NJ); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

LensCrafters, part of EssilorLuxottica, seeks a Licensed Optician to deliver the brand value and establish LensCrafters as the premier destination for vision needs in the community.

You will provide legendary customer service, craft high-quality eyewear, take precise measurements, and ensure eyewear meets standards while supporting the team with product knowledge and technology in a fast-paced retail setting. This full-time role requires licensure and optical dispensing experience.

Qualifications

• High School diploma or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service, communicator and team-builder skills.
• Knowledge of current store merchandise.
• Strong math skills.
• Familiarity with POS and calculators.
• Embrace new technology and change.

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses and precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take and record measurements, accurately adjust/fit eyewear
• Assists team with complex product needs and prescriptions
• Accurate and thorough use of technology under time pressure and high volume
• Proactive, explores root causes and ensures customer satisfaction
• Ability to multi-task and manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs
• Keep store clean, attractive and organized
• Inform management of safety opportunities; follow safe work practices
• Resourceful, self-motivated with a desire for learning and results
• Adhere to policies including discounts, promotions and inventory management

Skills

Customer service

Communication

Team builder

iPad/tablet selling

Attention to detail

Education

High School diploma or equivalent

State Licensure

Tools

POS system

iPad/Tablet

Job description

LensCrafters, part of EssilorLuxottica, seeks a Licensed Optician to deliver the brand value and establish LensCrafters as the premier destination for vision needs in the community.

You will provide legendary customer service, craft high-quality eyewear, take precise measurements, and ensure eyewear meets standards while supporting the team with product knowledge and technology in a fast-paced retail setting. This full-time role requires licensure and optical dispensing experience.