Licensed Optician: Expert Eyewear & Vision Care Leader

LensCrafters; New York (NY); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Health care benefits

Retirement savings

Paid time off

Job summary

LensCrafters, a premier eyewear retailer, seeks a Licensed Optician to deliver the brand value and establish LensCrafters as the premier destination for all vision needs in the community. You will provide legendary customer service and craft high‑quality eyewear that exceeds customer expectations.

Key duties include precise measurements, glasses fitting, guiding customers with product knowledge, and leveraging technology to enhance the shopping experience.

Qualifications

• High School graduate or equivalent.
• State Licensure in optical dispensing.
• Optical dispensing experience.
• Strong customer service: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPad/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, adjust/fit eyewear with attention to detail.
• Assist team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & high customer volume.
• Proactive, solution driven, ensures customers are satisfied & expectations are exceeded.
• Strive to achieve exceptional results on Brand KPIs & competencies.

Skills

Customer service

Communication

Teamwork

Math skills

Tech savviness

Education

High School diploma or equivalent

Tools

POS system

iPad/tablet

Calculators

Job description

LensCrafters, a premier eyewear retailer, seeks a Licensed Optician to deliver the brand value and establish LensCrafters as the premier destination for all vision needs in the community. You will provide legendary customer service and craft high‑quality eyewear that exceeds customer expectations.

Key duties include precise measurements, glasses fitting, guiding customers with product knowledge, and leveraging technology to enhance the shopping experience.