Licensed Optician: Precision Frame Fitting & Care

Warby Parker in; New York (NY); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid holidays

Free eyewear

Employee stock purchase plan

Job summary

Warby Parker is seeking a licensed optician to join our in-house optical team at Washington Street. You will assist customers with eyewear needs, take precise measurements, and ensure products meet our strict standards while explaining prescriptions clearly.

You’ll collaborate with teammates to deliver exceptional service and help clients select frames and lenses that fit their prescription, face, and lifestyle.

Qualifications

• Must be a licensed dispensing optician in states that require a license (or ABO-certified optician in non-licensing states)
• Passionate about eyewear and retail industries
• Clear, effective communicator who can explain terms to customers
• Detail-oriented with ability to juggle many tasks

Responsibilities

• Work directly with customers to meet eyewear needs
• Take and record measurements, adjust and fit eyewear with accuracy
• Ensure finished eyewear meets optical standards and customer requirements
• Explain prescription terminology and product offerings to customers
• Collaborate with team to ensure exceptional service
• Help customers choose frames and lenses based on prescription, face fit and lifestyle
• Contribute to best practices for sales and customer service across the organization
• Represent the brand and educate others about Warby Parker values and mission

Skills

Licensed Optician

ABO Certification

Eyewear fitting

Customer service

Job description

Warby Parker is seeking a licensed optician to join our in-house optical team at Washington Street. You will assist customers with eyewear needs, take precise measurements, and ensure products meet our strict standards while explaining prescriptions clearly.

You’ll collaborate with teammates to deliver exceptional service and help clients select frames and lenses that fit their prescription, face, and lifestyle.