Licensed Optician — Precision Fitting & Vision Care

Warby Parker; Westborough (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) retirement plan

Paid time off and holidays

Employee stock purchase plan

Job summary

Warby Parker is hiring licensed opticians to provide exceptional customer service, take precise measurements, and ensure eyewear meets our optical standards and customer expectations. You’ll explain prescriptions, guide frame and lens choices, and collaborate with the team to promote best practices across the organization.

We value lifelong learners who are passionate about eyewear and retail. The role offers comprehensive benefits and opportunities for growth within a dynamic, brand-driven

Qualifications

• Licensed dispensing optician in states that require a license
• ABO-certified optician in non-licensing states
• Excellent communication and customer service
• Detail-oriented and a strong team player

Responsibilities

• Work directly with customers to help meet eyewear needs
• Take and record measurements and adjust eyewear with accuracy
• Ensure finished eyewear meets optical standards and customer requests
• Explain prescription terminology and product offerings to customers
• Collaborate with team to share best practices for sales and service
• Help customers choose frames and lenses based on prescription, fit, style, and lifestyle
• Represent our brand and educate others about Warby Parker values and mission

Skills

Licensed dispensing optician

ABO-certified optician

Customer service

Communication

Job description

Warby Parker is hiring licensed opticians to provide exceptional customer service, take precise measurements, and ensure eyewear meets our optical standards and customer expectations. You’ll explain prescriptions, guide frame and lens choices, and collaborate with the team to promote best practices across the organization.

We value lifelong learners who are passionate about eyewear and retail. The role offers comprehensive benefits and opportunities for growth within a dynamic, brand-driven