Licensed Optician: Frame & Fit Specialist

Warby Parker; Boston (MA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) Retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking skilled Opticians to join our in-house optical team. You'll help customers choose frames, take measurements, and ensure perfect fit with accuracy, while upholding our brand standards.

You should be a licensed dispensing optician (or ABO-certified where required), passionate about eyewear, and a clear communicator who thrives in a fast-paced, collaborative environment. We offer comprehensive benefits and growth opportunities.

Qualifications

• Licensed dispensing optician in licensed states or ABO-certified in non-licensing states.
• Passionate about eyewear and retail industries.
• Clear, effective communicator who can simplify technical terms.

Responsibilities

• Work directly with customers to meet eyewear needs.
• Take and record measurements, adjust eyewear with accuracy.
• Ensure finished eyewear meets optical standards and customer requirements.
• Explain prescription terminology and product offerings to customers.
• Collaborate with team to deliver exceptional service.
• Assist customers in frame and lens selection based on prescription, fit, and lifestyle.
• Help establish best practices for sales and customer service.

Skills

Licensed optician

Customer service

Clear communicator

Team player

Detail oriented

Job description

Warby Parker is seeking skilled Opticians to join our in-house optical team. You'll help customers choose frames, take measurements, and ensure perfect fit with accuracy, while upholding our brand standards.

You should be a licensed dispensing optician (or ABO-certified where required), passionate about eyewear, and a clear communicator who thrives in a fast-paced, collaborative environment. We offer comprehensive benefits and growth opportunities.