Licensed Optician: Precision Fitting & Service Excellence

Talentify; Eatontown (NJ); On-site; USD 34,000 - 54,000; Full time

Job summary

LensCrafters is hiring a Licensed Optician to deliver legendary customer service and precisely fit eyewear to customers. You will take measurements, record prescriptions and ensure eyewear meets standards, while leveraging technology and a strong product knowledge base.

The role emphasizes multi-tasking, accuracy and safety, with opportunities to grow in a fast-paced optical environment and to meet brand KPIs through exceptional service and sales support.

Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Teamwork

Attention to detail

Math skills

Fashion awareness

Sales skills

Technology adoption

POS familiarity

iPad/tablet use

Education

High School diploma or equivalent

Tools

POS systems

iPad/tablet

Job description

LensCrafters is hiring a Licensed Optician to deliver legendary customer service and precisely fit eyewear to customers. You will take measurements, record prescriptions and ensure eyewear meets standards, while leveraging technology and a strong product knowledge base.

The role emphasizes multi-tasking, accuracy and safety, with opportunities to grow in a fast-paced optical environment and to meet brand KPIs through exceptional service and sales support.