Licensed Optician: Precision Fitting & Premium Customer Care

Warby Parker in; Roseville (MN); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid sick leave

Vacation days

Retirement plan (401(k))

Parental leave

Short-term disability

Employee stock plan

Education reimbursement

Free eyewear

Job summary

Warby Parker is seeking an Optician at Rosedale Center to help customers meet eyewear needs with accuracy and care. You’ll take measurements, fit eyewear, and ensure products meet standards while explaining prescription terms to clients.

You’ll work with a collaborative team to deliver exceptional service, assist customers in selecting frames and lenses, and promote our brand values and mission.

Qualifications

• A licensed dispensing optician in states that require a license (or an ABO-certified optician in non‑licensing states).
• Passionate about the eyewear and retail industries.
• A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand.
• Dedicated to going above—and‑beyond to make customers (and your teammates!) happy.
• An energetic, positive team player who’s able to adapt in a fast‑paced, ever‑changing work environment.
• Extremely detail‑oriented and capable of juggling a wide range of responsibilities.
• Open‑minded—you’re constantly learning and challenging what you know.
• Someone who takes your work very seriously, but not yourself.
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Work directly with customers to help meet all of their eyewear needs.
• Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy.
• Check that our finished eyewear meets our optical standards, as well as customer requirements and requests.
• Explain prescription terminology and product offerings to customers.
• Work with your team to ensure all customers receive exceptional service.
• Help customers choose frames and lenses based on prescription needs, face fit, personal style, and lifestyle.
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization.
• Represent our brand to educate others and get them excited about our values and mission.

Education

Licensed dispensing optician

ABO-certified optician

Job description

Warby Parker is seeking an Optician at Rosedale Center to help customers meet eyewear needs with accuracy and care. You’ll take measurements, fit eyewear, and ensure products meet standards while explaining prescription terms to clients.

You’ll work with a collaborative team to deliver exceptional service, assist customers in selecting frames and lenses, and promote our brand values and mission.