Licensed Optician: Precision Eyewear & Service

LensCrafters; Buffalo (NY); On-site; USD 30,000 - 47,000; Full time

Job summary

LensCrafters is seeking a Licensed Optician to deliver brand value and help establish LensCrafters as the premier destination for vision needs in the community. You will provide legendary customer service and craft high-quality eyewear that exceeds customer expectations.

Responsibilities include welcoming customers, taking precise measurements, fitting glasses, using technology, and maintaining product knowledge while delivering an exceptional in-store experience.

Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume
• Proactive, explores root cause of issues, forward thinking
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, keep store clean and organized
• Inform management of safety opportunities; demonstrates safe work practices

Skills

Customer service

Optical dispensing

POS systems

Strong math

Education

High School diploma

State Licensure

Tools

iPAD/tablet

POS, computers

Job description

LensCrafters is seeking a Licensed Optician to deliver brand value and help establish LensCrafters as the premier destination for vision needs in the community. You will provide legendary customer service and craft high-quality eyewear that exceeds customer expectations.

Responsibilities include welcoming customers, taking precise measurements, fitting glasses, using technology, and maintaining product knowledge while delivering an exceptional in-store experience.