Licensed Optician: Precision Eyewear & Service

EssilorLuxottica; Dedham (MA); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters, part of EssilorLuxottica, is seeking a licensed optician in Dedham, MA. You will deliver expert eyewear fitting, accurate lens placement, and outstanding customer service in a fast-paced retail setting.

Responsibilities include using iPad-based tools, recording measurements, advising customers on product options, and maintaining store appearance and safety standards. State licensure is required; optical dispensing experience preferred.

Qualifications

• High School graduate or equivalent.
• State licensure as an optician.
• Optical dispensing experience required.
• Strong customer service, communication, and team skills.
• Familiarity with POS, tablets, and basic math.

Responsibilities

• Welcome customers and set expectations at the point of entry.
• Custom fit glasses and place prescriptions precisely in lenses.
• Lead with optical knowledge and customer care.
• Record measurements and ensure eyewear meets standards and needs.
• Assist team with complex product needs and prescriptions.
• Use technology accurately under time pressure and maintain product knowledge.
• Investigate issues to proactively enhance customer satisfaction.
• Prioritize and multitask to meet store KPIs and maintain organization.
• Maintain a clean, attractive, and safe store environment.
• Follow safety practices and report opportunities for improvement.
• Continually learn and improve performance with a results-driven mindset.
• Adhere to policies on discounts, promotions, and inventory.

Skills

Customer service

Communication

Math skills

Technology literacy

Education

High school diploma

State Licensure

Optical dispensing experience

Tools

POS systems

Tablet/iPad

Job description

LensCrafters, part of EssilorLuxottica, is seeking a licensed optician in Dedham, MA. You will deliver expert eyewear fitting, accurate lens placement, and outstanding customer service in a fast-paced retail setting.

Responsibilities include using iPad-based tools, recording measurements, advising customers on product options, and maintaining store appearance and safety standards. State licensure is required; optical dispensing experience preferred.