Licensed Optician - Craft Custom Eyewear & Care Leader

Luxottica; Leominster (MA); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters, part of EssilorLuxottica, is hiring a Licensed Optician in Leominster, MA to deliver legendary customer service and expertly crafted eyewear.

You will welcome customers, take precise measurements, fit glasses, and assist with complex prescriptions while upholding brand standards and driving KPIs in a fast-paced retail environment. This role requires state licensure and experience in optical dispensing, with emphasis on accuracy, product knowledge, and a customer-first approach.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Optical dispensing experience

Customer service

Communication

Teamwork

Knowledge of current store merchandise

Strong basic math skills

Selling skills

Familiarity with POS/computers/calcul|

Embrace new technology

Education

High School graduate or equivalent

State Licensure

Job description

LensCrafters, part of EssilorLuxottica, is hiring a Licensed Optician in Leominster, MA to deliver legendary customer service and expertly crafted eyewear.

You will welcome customers, take precise measurements, fit glasses, and assist with complex prescriptions while upholding brand standards and driving KPIs in a fast-paced retail environment. This role requires state licensure and experience in optical dispensing, with emphasis on accuracy, product knowledge, and a customer-first approach.