Licensed Optician - Precision Eyewear & Patient Care Lead

LensCrafters; South Windsor (CT); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Bonus program

Commission plan

Job summary

LensCrafters is seeking a Licensed Optician to deliver the brand value proposition and help establish LensCrafters as the premier destination for all vision needs within the community. You will create exceptional value for customers by providing legendary service and precisely crafted eyewear that exceeds expectations.

In this role, you will welcome customers, custom-fit glasses, take measurements, and use advanced technology to ensure accuracy.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills - ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Communication

Team builder

Selling skills

Mathematical ability

Fashion trend awareness

Education

High School diploma or equivalent

Tools

POS system

iPad/tablet

Computers & calculators

Job description

LensCrafters is seeking a Licensed Optician to deliver the brand value proposition and help establish LensCrafters as the premier destination for all vision needs within the community. You will create exceptional value for customers by providing legendary service and precisely crafted eyewear that exceeds expectations.

In this role, you will welcome customers, custom-fit glasses, take measurements, and use advanced technology to ensure accuracy.