Licensed Optician — Precision Eyewear & Patient Care

EssilorLuxottica; Cambridge (MA); On-site; USD 52,000 - 82,000; Full time

Job summary

LensCrafters is seeking a Licensed Optician to deliver the brand value and establish LensCrafters as the premier destination for vision care within the community. You will create exceptional value by delivering legendary customer service and high-quality eyewear that exceeds expectations.

Responsibilities include precise measurements, fitting eyewear, and leading with optical knowledge while using technology to enhance the customer experience.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume
• Proactive, explores root cause of issues, forward thinking
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Teamwork

Sales

Tech-savvy

Math skills

Education

High School diploma

State Licensure

Tools

POS

iPad/tablet

Job description

LensCrafters is seeking a Licensed Optician to deliver the brand value and establish LensCrafters as the premier destination for vision care within the community. You will create exceptional value by delivering legendary customer service and high-quality eyewear that exceeds expectations.

Responsibilities include precise measurements, fitting eyewear, and leading with optical knowledge while using technology to enhance the customer experience.