Licensed Optician: Precision Eyewear & Exceptional Service

Luxottica; Tucson (AZ); On-site; USD 55,000 - 70,000; Full time

Job summary

LensCrafters in Tucson, AZ, is hiring a Licensed Optician to deliver exceptional service and expertly fit eyewear. The role emphasizes accurate measurements, precision in lens fitting, and strong product knowledge to meet customer expectations.

The successful candidate will combine tech-savvy tools with a passion for eye care, upholding LensCrafters standards within a fast-paced store environment.

Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Teamwork

Selling skills

Math skills

Education

High School diploma or equivalent

State Licensure

Optical dispensing experience

Tools

iPAD/tablet

POS systems

Calculators

Job description

LensCrafters in Tucson, AZ, is hiring a Licensed Optician to deliver exceptional service and expertly fit eyewear. The role emphasizes accurate measurements, precision in lens fitting, and strong product knowledge to meet customer expectations.

The successful candidate will combine tech-savvy tools with a passion for eye care, upholding LensCrafters standards within a fast-paced store environment.