Licensed Optician - Precision Eyewear & Service Leader

Certification TOGAF; Tucson (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

LensCrafters in Tucson, AZ is seeking a Licensed Optician to deliver exceptional eyewear and customer service. You will custom-fit glasses, place prescriptions precisely, and provide expert optical guidance to help patients see clearly.

Join a team focused on quality, accuracy, and a personal approach to eye care, with opportunities for professional development and employee rewards consistent with retail eye care standards.

Qualifications

• High School diploma or equivalent.
• State Licensure as Optician.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome customers and set expectations.
• Custom fit glasses and precisely place prescriptions.
• Lead in optical knowledge and guidance.
• Take and record measurements; adjust eyewear to spec.
• Assist team with complex product needs & prescriptions.
• Use technology accurately under time pressure with strong product knowledge.
• Investigate root causes and ensure customer satisfaction.
• Multi-task and prioritize with competing priorities.
• Aim for brand KPIs and competencies.
• Maintain store appearance and organization.
• Inform management of safety opportunities and practice safe work.
• Adhere to policies on discounts, promotions and inventory.

Skills

Optical dispensing

Customer service

Communication

Attention to detail

POS proficiency

Education

High School diploma or equivalent

State Licensure

Tools

POS systems

Tablet / iPad

Calculators

Job description

LensCrafters in Tucson, AZ is seeking a Licensed Optician to deliver exceptional eyewear and customer service. You will custom-fit glasses, place prescriptions precisely, and provide expert optical guidance to help patients see clearly.

Join a team focused on quality, accuracy, and a personal approach to eye care, with opportunities for professional development and employee rewards consistent with retail eye care standards.