Licensed Optician - Precision Eyewear & Customer Care

Certification TOGAF; Marlborough (MA); On-site; USD 46,411 - 53,753; Full time

Job summary

LensCrafters in Marlborough, MA is hiring a full-time Licensed Optician to deliver exceptional customer service, accurately fitting and dispensing eyewear, and maintaining knowledge of products. You will measure, adjust and verify prescriptions while supporting the team with complex needs.

Ideal candidates hold a high school diploma, state licensure, optical dispensing experience, and strong math and tech skills.

Qualifications

• High School graduate or equivalent.
• State Licensure to practice as an optician.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise and trends.
• Strong basic math skills.
• Selling skills and ability to use an iPad/tablet.
• Familiarity with POS, computers & calculators.
• Willingness to embrace new technology and change.

Responsibilities

• Welcome all customers and set expectations.
• Custom fit glasses and place prescription in lenses.
• Lead with optical acumen and service excellence.
• Record measurements and adjust eyewear precisely.
• Assist team with complex product needs and prescriptions.
• Use technology accurately under time pressure and volume.

Skills

Customer service

Communication

Team building

Selling skills

iPad/tablet proficiency

Merchandise knowledge

Math skills

Fashion awareness

Tech adaptability

POS familiarity

Education

High School graduate or equivalent

State Licensure

Tools

POS systems

Computers & calculators

Tablets (iPad)

Job description

LensCrafters in Marlborough, MA is hiring a full-time Licensed Optician to deliver exceptional customer service, accurately fitting and dispensing eyewear, and maintaining knowledge of products. You will measure, adjust and verify prescriptions while supporting the team with complex needs.

Ideal candidates hold a high school diploma, state licensure, optical dispensing experience, and strong math and tech skills.