Licensed Optician — Expert Eyewear & Fitting

LensCrafters; Bellingham (MA); On-site; USD 96,535,000 - 111,809,000; Full time

Job summary

LensCrafters in Massachusetts is seeking a licensed optician to provide exceptional eye-care service in a full-time role. You will assist customers, measure and fit eyewear, and explain lens options to meet individual needs.

You will also use store technology, including an iPad/tablet and POS systems, while maintaining product knowledge and a professional appearance to ensure customer satisfaction.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.

Skills

Customer service

Sales skills

Merchandise knowledge

Math skills

Fashion awareness

iPad usage

POS familiarity

Tech adoption

Team player

Education

High School graduate or equivalent

State Licensure

Optical dispensing experience

Job description

LensCrafters in Massachusetts is seeking a licensed optician to provide exceptional eye-care service in a full-time role. You will assist customers, measure and fit eyewear, and explain lens options to meet individual needs.

You will also use store technology, including an iPad/tablet and POS systems, while maintaining product knowledge and a professional appearance to ensure customer satisfaction.