Licensed Optician — Frame & Lens Specialist

Visionworks of America; City of Rochester (NY); On-site; USD 33,000 - 51,000; Full time

Job summary

Visionworks of America is seeking an Optician/Frame Assistant to help customers select frames and lenses and dispense eyewear in a compliant, service-driven environment. You will interpret prescriptions, communicate with the lab and optometrist to ensure accuracy, and provide product information on frames and services.

The role requires a High School Diploma and current state licensure for ophthalmic dispensing, with a focus on customer service, sales, and precision in measurement and fitting.

Qualifications

• High School Diploma or Equivalent is required.
• Must maintain applicable state licensure for ophthalmic dispensing.
• Knowledge of optical products and services and ability to explain them to customers.
• Ability to read and interpret prescriptions and communicate with the lab and optometrist.

Responsibilities

• Assist customers with frame and lens selection.
• Provide accurate information on frames, lens options, benefits, and services.
• Utilize SERVE sales process to identify customer needs and recommend lenses.
• Ensure compliance with HIPAA and privacy guidelines.
• Maintain a clean and orderly dispensing area and ensure accurate customer pricing.

Skills

Customer service

Sales

Optical product knowledge

Prescription interpretation

Education

High School Diploma or Equivalent

Job description

Visionworks of America is seeking an Optician/Frame Assistant to help customers select frames and lenses and dispense eyewear in a compliant, service-driven environment. You will interpret prescriptions, communicate with the lab and optometrist to ensure accuracy, and provide product information on frames and services.

The role requires a High School Diploma and current state licensure for ophthalmic dispensing, with a focus on customer service, sales, and precision in measurement and fitting.