Licensed Optician: Expert Eyewear Fitting & Vision Service

Warby Parker; Shrewsbury (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Vision and dental coverage

Paid time off

401(k) plan

Parental leave

Free eyewear

Job summary

Warby Parker is seeking skilled Opticians to join our in-house optical team in New Jersey. You’ll become an expert in our brand and glasses, helping customers see with confidence and style.

You’ll take measurements, adjust eyewear, explain prescription terminology, and deliver exceptional service as part of a collaborative team committed to high standards and a culture of learning and growth.

Qualifications

• A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
• Passionate about the eyewear and retail industries
• A clear, effective, and professional communicator-you can break down technical terms for customers to easily understand
• Dedicated to going above-and-beyond to make customers (and your teammates!) happy
• An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
• Extremely detail-oriented and capable of juggling a wide range of responsibilities
• Open-minded-you're constantly learning and challenging what you know
• Someone who takes your work very seriously, but not yourself
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

• Work directly with customers to help meet all of their eyewear needs
• Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
• Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
• Use your expertise to explain prescription terminology and product offerings to customers
• Work with your team to make sure all customers receive exceptional service
• Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
• Represent our brand to help educate others and get them excited about our values and mission

Skills

Licensed dispensing optician

ABO-certified

Job description

Warby Parker is seeking skilled Opticians to join our in-house optical team in New Jersey. You’ll become an expert in our brand and glasses, helping customers see with confidence and style.

You’ll take measurements, adjust eyewear, explain prescription terminology, and deliver exceptional service as part of a collaborative team committed to high standards and a culture of learning and growth.