Licensed Optical Team Lead — Elevate Patient Care

Crossgates; City of Albany (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading eyewear retailer in Albany, NY is seeking a Licensed Team Lead to deliver exceptional customer service and manage key optical processes in the store. The ideal candidate will have a current state Opticianry license and strong retail experience. Responsibilities include assisting customers, managing the sales team, and ensuring that all eyewear meets optical standards. Join a passionate team dedicated to vision and customer care in a dynamic retail environment.

Qualifications

• High School Diploma or GED required.
• Current and valid state Opticianry license necessary.
• Strong retail and optical experience preferred.

Responsibilities

• Ensure the team provides exceptional customer service.
• Assist customers with selections and product recommendations.
• Serve as an alternate store key holder.
• Adjust and/or repair eyewear per patient needs.
• Ensure finished eyewear meets optical standards.

Skills

Optical and retail experience

Interpersonal skills

Basic math skills

Sales skills

Problem solving ability

Leadership and training experience

Education

HS diploma/GED

Current and valid state Opticianry license

Tools

Optical machinery/instruments

AccuFit Digital Measurement System

Job description

A leading eyewear retailer in Albany, NY is seeking a Licensed Team Lead to deliver exceptional customer service and manage key optical processes in the store. The ideal candidate will have a current state Opticianry license and strong retail experience. Responsibilities include assisting customers, managing the sales team, and ensuring that all eyewear meets optical standards. Join a passionate team dedicated to vision and customer care in a dynamic retail environment.