Lead Optical Manager — Vision Retail Leader

Warby Parker; New York (NY); On-site; USD 39,261 - 56,481; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid time off

Retirement savings plan with a company match

Parental leave

Employee Assistance Program

Job summary

A leading eyewear company in New York, NY, is seeking a Licensed Optical Assistant Manager to lead its in-house optical team. The role involves ensuring customer satisfaction through expert service, mentoring a team of Opticians, and upholding high standards of quality. The ideal candidate will have a license, management experience, and a passion for retail. Competitive compensation and benefits offered, including health insurance and parental leave.

Qualifications

• 2+ years in a management position within optics.
• Ability to communicate technical terms clearly to customers.
• Experience in a fast-paced retail environment.

Responsibilities

• Lead a team of Opticians and provide mentorship.
• Ensure all customers’ eyewear needs are met.
• Manage staffing needs and oversee training programs.

Skills

Customer service

Leadership

Communication

Detail-oriented

Time management

Education

Licensed dispensing optician

Job description

A leading eyewear company in New York, NY, is seeking a Licensed Optical Assistant Manager to lead its in-house optical team. The role involves ensuring customer satisfaction through expert service, mentoring a team of Opticians, and upholding high standards of quality. The ideal candidate will have a license, management experience, and a passion for retail. Competitive compensation and benefits offered, including health insurance and parental leave.