Licensed Optical GM: Lead Team & Grow Sales

America; Burbank (CA); On-site; USD 56,000 - 70,000; Full time

Benefits offered by this job

401k retirement savings with company 2

Flex Spending Account

Paid Time Off & Holidays

Parental leave

Employee eyewear discount

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best in California is seeking a General Manager to lead a busy optical retail store, drive sales, and deliver an exceptional experience for patients and associates. You will oversee daily operations, coach staff, manage budgets, and partner with the Doctor to ensure top-quality patient care.

The role emphasizes strong leadership, staff development, and adherence to brand standards while maintaining a positive, energetic work environment and meeting business goals.

Qualifications

• 5+ years of retail experience with supervisory experience preferred.
• Knowledge of the optical industry is preferred.
• ABO & NCLE Certification.
• Bachelor’s degree or equivalent experience preferred.
• Proven ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills.
• Passion for providing exceptional customer service and driving sales.
• Solid understanding of store operations and business performance.

Responsibilities

• Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through coaching and feedback.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain open communication with the District Manager and provide accurate reporting.
• Ensure the store and facility meet all corporate and safety standards.
• Execute marketing, merchandising, and promotional initiatives according to brand standards.
• Manage budgets, supplies, and inventory to meet financial goals.
• Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.

Skills

Retail leadership

Team coaching

Customer service

Store operations

Communication

Education

ABO & NCLE Certification

Bachelor’s degree or equivalent experience

Job description

America’s Best in California is seeking a General Manager to lead a busy optical retail store, drive sales, and deliver an exceptional experience for patients and associates. You will oversee daily operations, coach staff, manage budgets, and partner with the Doctor to ensure top-quality patient care.

The role emphasizes strong leadership, staff development, and adherence to brand standards while maintaining a positive, energetic work environment and meeting business goals.