Licensed Medicare Retention Specialist (Remote)

Integrity Marketing Group; South Jordan (UT); Remote; USD 40,000 - 52,000; Part time

Benefits offered by this job

Remote work

Paid training

AHIP certification covered

License renewals covered

Continuing education credits

Job summary

Connexion Point, an Integrity Marketing company, is seeking experienced Medicare agents for a remote, seasonal retention role. You will work with existing Medicare members, educating them about coverage, resolving concerns, and keeping them engaged with a service-first approach.

Base pay is $19.00/hour with an incentive program tied to quality, retention, and engagement. Training is paid, AHIP certification is covered, and licenses/renewals are supported.

Qualifications

• Active Health or Health & Life license required.
• Minimum 1 year of Medicare experience.
• Comfortable working across multiple software systems.
• Strong communicator with a service-first approach.
• Must be able to work at least one weekend day during AEP.
• Home office setup that meets remote work requirements.
• Willing to complete a background check.
• Basic computer skills and tech knowledge.

Responsibilities

• Handle inbound and outbound calls with existing Medicare members focusing on retention.
• Guide members through coverage options and next steps without high-pressure tactics.
• Meet performance expectations around call quality and schedule adherence.
• Keep supervisor and team updated on progress and issues.
• Attend team meetings and training sessions during the season.

Skills

Health license

Medicare experience

Software systems

Strong communicator

Weekend availability

Home office setup

Background check

Tech literacy

Tools

CRM software

Job description

Connexion Point, an Integrity Marketing company, is seeking experienced Medicare agents for a remote, seasonal retention role. You will work with existing Medicare members, educating them about coverage, resolving concerns, and keeping them engaged with a service-first approach.

Base pay is $19.00/hour with an incentive program tied to quality, retention, and engagement. Training is paid, AHIP certification is covered, and licenses/renewals are supported.