Licensed Insurance Customer Service (Hybrid)

The-Steve-Miller-Agency; West Carrollton (OH); Hybride; USD 42 000 - 68 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Work from Home

Dental Insurance

Mon-Fri Schedule

Tuition Reimbursement

Retirement Plan

Career Growth Opportunities

Health Insurance

Hands on Training

Appreciation lunches

Birthday PTO

Team Building Events

Daily Team Meetings

Résumé du poste

The Steve Miller Agency in Ohio is seeking an experienced Licensed Insurance Service Professional with Allstate experience to join a driven team focused on growth and recognition. You will be part of a culture that values hard work, accountability, and ongoing development.

Join a team that celebrates wins, provides hands-on training, and offers a comprehensive benefits package including PTO, health/dental insurance, retirement plan, and career growth opportunities.

Qualifications

• Licensed Property & Casualty insurance license is required.
• Allstate experience is a MUST.
• Willingness to learn, coachable and self-starter.
• Ability to multi-task and follow-through.
• Experience with Allstate systems is preferred.

Responsabilités

• Develop insurance quotes, make sales presentations, and close sales.
• Process customer policy change requests with attention to detail and efficiency.
• Handle incoming claim calls from customers with professionalism and empathy.
• Document each customer interaction in eAgent.
• Treat each customer contact as a cross- and up-sell opportunity including financial products.
• Provide exceptional customer service while identifying solutions that best fit the customer's needs.

Connaissances

Insurance sales

Customer service

Communication

Outils

eAgent

Description du poste

Job Description

YOUR EXPERIENCE DESERVES MORE. SO DOES YOUR CAREER.

Experienced with Allstate? Ready for a team that works hard, plays hard, and wins together?

Are you a licensed insurance professional with Allstate experience who feels like you've hit a ceiling in your current role? Tired of working in an agency that's simply going through the motions, with little opportunity for growth, recognition, or excitement?

IT'S TIME TO BREAK THROUGH AND ELEVATE YOUR CAREER!

At The Steve Miller Agency, we're not just building a successful insurance agency. We're building a team of driven professionals who challenge one another, celebrate each other's wins, and genuinely enjoy coming to work.

We're growing, we're ambitious, and we're looking for an experienced Licensed Insurance Service Professional who's ready to be part of something bigger!

WHY THE STEVE MILLER AGENCY?

WORK HARD. PLAY HARD. WIN TOGETHER.

We set big goals, hold ourselves to high standards, and put in the work to achieve exceptional results. But we also believe success should be celebrated! From team outings and events throughout the year to recognizing individual and team accomplishments, we make time to have fun and enjoy the people we work alongside. We take our work seriously, but we don't believe every moment at work has to be serious!

LEADERSHIP THAT'S INVESTED IN YOU.

From day one, you'll have attentive, engaged management that provides the support, tools, and encouragement you need to thrive. Your success matters to us, and we're committed to helping you reach your full potential.

GROWTH ISN'T JUST A GOAL. IT'S OUR MINDSET.

We're not an agency that's content with maintaining the status quo. We're constantly looking for ways to improve, expand, and raise the bar. If you're motivated by progress and want to contribute to a team that's going places, you'll fit right in.

CUSTOMERS FIRST. ALWAYS.

We take pride in providing exceptional service, building lasting relationships, and finding solutions that truly serve our customers. Our commitment to doing what's right is what keeps our customers choosing us year after year.

Benefits

• Paid Time Off (PTO)
• Work from Home
• Dental Insurance
• Mon-Fri Schedule
• Tuition Reimbursement
• Retirement Plan
• Career Growth Opportunities
• Health Insurance
• Hands on Training
• Appreciation lunches
• Birthday PTO
• Team Building Events
• Daily Team Meetings

Responsibilities

• Ability to develop insurance quotes, make sales presentations, and close sales.
• Process customer policy change requests accurately with a keen attention to detail and efficiency.
• Handle incoming claim calls from customers with professionalism and empathy
• Document each customer interaction thoroughly in eAgent.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Provide exceptional customer service. while identifying solutions that best fit the customer's needs.

Requirements

Property & Casualty insurance license is required.

Allstate Experience is a MUST!

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Be a great self-starter with a sense of urgency.

Proficient ability to multi-task, follow-thru and follow-up.

Must be well versed in eAgent and Allstate systems

Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.