Licensed Insurance Customer Care – Remote

The Juris Agency

Rochester Hills (MI)

On-site

USD 38,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off

Flexible Schedule

Hands on Training

Paid Holidays

Evenings Off

Mon-Fri Schedule

Team Lunches

Bonus

Work from home

Work equipment supplied

License Education Paid

Casual office atmosphere

Career Growth Opportunities

Job summary

The Montgomery Agency in Michigan is hiring a licensed insurance agent to provide exceptional customer service to policyholders. You will respond to inquiries, explain policy coverage, and assist with claims procedures. No sales responsibilities are required.

We offer a friendly, casual office atmosphere with a variety of experiences and responsibilities, plus a supportive team to help you succeed.

Qualifications

Licensed Insurance Agent required for Michigan.
Excellent communication and customer service skills.
Attention to detail in policy management.
Problem-solving ability to resolve issues.
Team player with collaborative mindset.
Professional and positive demeanor when representing the company.

Responsibilities

Provide exceptional customer service to policyholders, addressing inquiries promptly and accurately.
Assist clients in understanding policies, explaining coverage details, and answering questions.
Process policy changes and endorsements with accuracy.
Collaborate with team members to resolve customer issues for a seamless experience.
Build and maintain relationships with policyholders with empathy and professionalism.
Assist in customer claims processing and resolution.