Licensed Insurance CSR — Client Care & Policy Expert

Jennifer Lang Allstate Insurance; Town of Huntington (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Job summary

Jennifer Lang Allstate Insurance in Huntington, NY is seeking a Licensed Insurance CSR to join our growing team. Build meaningful client relationships while representing Allstate.

In this role you will handle policy changes, renewals, inquiries, and claims with a customer-first approach. Strong communication, license, and comfort with agency software are essential.

Join a supportive workplace committed to outstanding service and professional growth.

Qualifications

• Active New York P&C license is required.
• Experience in insurance customer service or sales preferred.
• Strong communication and customer-first mindset.
• Proficiency with computers and agency software.
• Detail-oriented with strong organizational skills.

Responsibilities

• Serve as the primary contact for policyholders, delivering excellent service.
• Process policy changes, renewals, endorsements, and cancellations accurately.
• Respond to calls, emails, and walk-ins regarding coverage, billing, and claims; identify cross-sell opportunities.
• Assist clients through the claims process with guidance and follow-up.
• Maintain accurate client records in the agency management system.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Detail oriented

Organization

Education

New York Property & Casualty License

Tools

Agency management software

Job description

Jennifer Lang Allstate Insurance in Huntington, NY is seeking a Licensed Insurance CSR to join our growing team. Build meaningful client relationships while representing Allstate.

In this role you will handle policy changes, renewals, inquiries, and claims with a customer-first approach. Strong communication, license, and comfort with agency software are essential.

Join a supportive workplace committed to outstanding service and professional growth.