Licensed Insurance Customer Service Representative CSR

Jennifer Lang Allstate Insurance; Town of Huntington (NY); In loco; USD 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Descrizione del lavoro

Jennifer Lang Allstate Insurance in Huntington, NY is seeking a Licensed Insurance CSR to join our growing team. Build meaningful client relationships while representing Allstate.

In this role you will handle policy changes, renewals, inquiries, and claims with a customer-first approach. Strong communication, license, and comfort with agency software are essential.

Join a supportive workplace committed to outstanding service and professional growth.

Competenze

• Active New York P&C license is required.
• Experience in insurance customer service or sales preferred.
• Strong communication and customer-first mindset.
• Proficiency with computers and agency software.
• Detail-oriented with strong organizational skills.

Mansioni

• Serve as the primary contact for policyholders, delivering excellent service.
• Process policy changes, renewals, endorsements, and cancellations accurately.
• Respond to calls, emails, and walk-ins regarding coverage, billing, and claims; identify cross-sell opportunities.
• Assist clients through the claims process with guidance and follow-up.
• Maintain accurate client records in the agency management system.

Conoscenze

Customer service

Sales experience

Communication

Interpersonal skills

Detail oriented

Organization

Formazione

New York Property & Casualty License

Strumenti

Agency management software

Descrizione del lavoro

Benefits:

• Paid time off

About the Role:

Jennifer Lang Allstate Insurance in Huntington, NY is looking for a motivated and personable Licensed Insurance Customer Service Representative (CSR) to join our growing team. This is a fantastic opportunity to build meaningful client relationships while representing one of the most trusted names in the insurance industry. If you're passionate about helping people protect what matters most, we want to hear from you!

Responsibilities:

• Serve as the primary point of contact for existing and prospective policyholders, delivering exceptional customer service
• Process policy changes, renewals, endorsements, and cancellations accurately and efficiently
• Respond to inbound calls, emails, and walk-in inquiries regarding coverage, billing, and claimsIdentify cross-sell and upsell opportunities to support clients with auto, home, life, and commercial insurance needs
• Assist clients through the claims process, providing guidance and follow-up support
• Maintain accurate client records and documentation within agency management systems

Requirements:

• Active New York Property & Casualty (P&C) Insurance License required
• Prior experience in insurance customer service, sales, or a related field preferred
• Strong communication and interpersonal skills with a customer-first mindset
• Proficiency with computers and willingness to learn agency management software
• Detail-oriented with strong organizational and follow-up skills

About Us:

Jennifer Lang Allstate Insurance is a growing Allstate Exclusive Agency in Huntington, NY, committed to delivering outstanding customer service and personalized insurance solutions. We are building a team of dedicated professionals who take pride in helping customers protect what matters most.

As our agency continues to grow, every team member has the opportunity to make a meaningful impact, contribute new ideas, and grow professionally. We believe in creating a positive, supportive workplace where teamwork, integrity, and exceptional service are the foundation of everything we do.

If you're looking for an opportunity to be part of a growing agency with a strong commitment to both its customers and its employees, we'd love to hear from you.