Licensed Dispensing Optician: Vision Care Expert

MyEyeDr; East Longmeadow (MA); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Vision coverage

Associate discounts on products

Job summary

MyEyeDr. is seeking a Licensed Dispensing Optician (LDO) to analyze prescriptions, recommend high quality vision care, and fit, measure, and adjust eyeglasses for patients.

The LDO will oversee all prescriptions throughout the office and ensure accurate delivery times and exceptional customer service. The position requires state licensing, 2–5 years of eyewear experience, and strong communication in a fast-paced retail/office environment.

Qualifications

• Must be State Board Certified Licensed Dispensing Optician.
• AA or BA/BS in related field is desirable.
• 2-5 years of related eyewear experience within a similar office environment.
• Demonstrated success in a retail/office environment addressing customer needs.
• Strong communication skills and ability to manage priorities in a fast-paced setting.

Responsibilities

• Provide patients with exceptional customer service by understanding and assisting the patient’s needs.
• Guide and assist patients in eyewear selection using knowledge of product lines.
• Converse with patients to analyze and assess vision problems and needs.
• Provide oversight on all prescriptions throughout the office.
• Maximize sales using best, better, good concepts and explain insurance benefits.
• Use pupillometer, PD ruler and lensometer for proper fit and measurements.
• Notify patients of any delays in delivery times and ensure timely delivery of eyewear.
• Educate patients on Rx adaptation and lens care.

Skills

Customer service

Eyewear fitting

Prescription analysis

Communication

Multi-tasking

Education

AA or BA/BS in related field

Tools

Pupillometer

PD ruler

Lensometer

Job description

MyEyeDr. is seeking a Licensed Dispensing Optician (LDO) to analyze prescriptions, recommend high quality vision care, and fit, measure, and adjust eyeglasses for patients.

The LDO will oversee all prescriptions throughout the office and ensure accurate delivery times and exceptional customer service. The position requires state licensing, 2–5 years of eyewear experience, and strong communication in a fast-paced retail/office environment.