Licensed Dispensing Optician — Vision Care Specialist

MyEyeDr.; Lynchburg (VA); On-site; USD 73,000 - 83,000; Full time

Benefits offered by this job

Bonuses & commissions

Medical and dental coverage

Vision coverage

401(k) with company match

PTO and paid holidays

Job summary

MyEyeDr. is seeking a Licensed Dispensing Optician (LDO) to analyze prescriptions and guide patients in selecting eyewear that best fits their vision needs. The LDO will fit, measure, and adjust glasses while overseeing all prescriptions in the office.

This role emphasizes outstanding customer service, strong optical knowledge, and the ability to manage multiple prescriptions daily, with opportunities for bonuses and comprehensive benefits.

Qualifications

• State Board Certified Licensed Dispensing Optician
• AA or BA/BS in a related field is desirable
• 2-5 years of related eyewear experience within a similar office environment
• Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences
• Strong comfort level with optical and lens related concerns
• Demonstrates the ability to actively oversee, understand and describe multiple prescriptions daily
• Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends
• Strong communication skills (oral and written) with the proven ability to manage priorities in a fast-paced, entrepreneurial environment
• Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met
• Proficiency in utilization of automated equipment and systems standard to the optometry industry

Responsibilities

• Provide patients with exceptional customer service
• Guide and assist patients in eyewear and frame/lens selection
• Converse with patients to analyze and assess vision problems and needs
• Provide oversight on all prescriptions throughout the office
• Maximize sales using promotions, warranties, and accessories
• Maximize insurance benefits for patients
• Understand pricing and prevent discounting
• Educate patients on adapting to new prescriptions
• Use pupillometer, PD ruler and lensometer for proper fit and measurements
• Notify patients when eyewear is complete for dispensing
• Fit and adjust completed eyewear for patients
• Ensure pricing accuracy
• Monitor jobs waiting for pickup
• Perform preliminary testing as needed
• Process patient payments accurately
• Attend office meetings and trainings
• Other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Sales" skills

Education

AA or BA/BS in related field

Tools

Pupillometer

PD ruler

Lensometer

Job description

MyEyeDr. is seeking a Licensed Dispensing Optician (LDO) to analyze prescriptions and guide patients in selecting eyewear that best fits their vision needs. The LDO will fit, measure, and adjust glasses while overseeing all prescriptions in the office.

This role emphasizes outstanding customer service, strong optical knowledge, and the ability to manage multiple prescriptions daily, with opportunities for bonuses and comprehensive benefits.