Licensed Optician — Vision Care & Eyewear Expert

MyEyeDr; Durham (NC); On-site; USD 50,000 - 66,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid holidays and PTO

Job summary

MyEyeDr. is seeking a Licensed Dispensing Optician to analyze prescriptions and provide expert eyewear fitting and adjustments. You will guide patients through frame selection, explain insurance benefits, and ensure timely delivery while upholding high standards of vision care.

You will use pupillometry and lensometry for accurate measurements, oversee prescriptions, and assist with promotions and accessory options to enhance patient satisfaction.

Qualifications

• Must be State Board Certified Licensed Dispensing Optician.
• AA or BA/BS in related field is desirable.
• 2-5 years of related eyewear experience in a similar office environment.
• Demonstrated success in a retail/office environment addressing a broad spectrum of customer requirements.
• Strong communication skills (oral and written) with the ability to manage priorities in a fast-paced environment.
• Ability to multi-task and meet patient commitments/deadlines.

Responsibilities

• Provide patients with exceptional customer service by understanding and assisting the patient’s needs.
• Guide and assist patients in eyewear and frame/lens selection using knowledge of product lines to educate patients.
• Converse with patients to analyze and assess vision problems and needs.
• Provide oversight on all prescriptions throughout the office.
• Maximize sales using the company’s sales concept and maximize promotions and warranty options.
• Educate patients on insurance benefits and cost of goods to address price concerns.
• Use pupillometer, PD ruler and other tools for proper fit and measurements.
• Notify patients when eyewear is complete and perform fitting and adjustments.

Skills

Licensed Dispensing Optician

Customer service

Communication skills

Multitasking

Education

AA/BA in related field

Tools

Pupillometer

Lensometer

Job description

MyEyeDr. is seeking a Licensed Dispensing Optician to analyze prescriptions and provide expert eyewear fitting and adjustments. You will guide patients through frame selection, explain insurance benefits, and ensure timely delivery while upholding high standards of vision care.

You will use pupillometry and lensometry for accurate measurements, oversee prescriptions, and assist with promotions and accessory options to enhance patient satisfaction.