Library Tech Mentor: Help Patrons Master Tools & Devices

Oakland University; Oakland (CA); On-site; USD 20,664 - 34,440; Full time

Job summary

A public university located in California seeks a Library Technology Mentor to assist patrons with various computer software applications and provide high-quality customer service at the Technology Help Desk. The ideal candidate should possess intermediate to advanced computer skills, be familiar with technology in a library setting, and have a friendly demeanor. Responsibilities include guiding users, assisting with printing, and maintaining library standards.

Qualifications

• Ability to assist patrons with various software applications.
• Strong customer service orientation.
• Experience with diagnosing and repairing computing devices.

Responsibilities

• Assist patrons with computer software applications.
• Help with printing and scanning.
• Guide patrons on using technology in the library.

Skills

Customer service skills

Intermediate to advanced knowledge of computer software and hardware

Familiarity with MS Office

Knowledge of Adobe Creative Cloud

Tools

MS Office

Adobe Creative Cloud

SPSS

Final Cut Pro

Job description

A public university located in California seeks a Library Technology Mentor to assist patrons with various computer software applications and provide high-quality customer service at the Technology Help Desk. The ideal candidate should possess intermediate to advanced computer skills, be familiar with technology in a library setting, and have a friendly demeanor. Responsibilities include guiding users, assisting with printing, and maintaining library standards.