Library Specialist - Access Services

Angelo State University; San Angelo (TX); On-site; USD 30,000 - 33,000; Full time

Job summary

Angelo State University is seeking a Library Specialist - Access Services to support daily library operations and customer service. The role includes overseeing access services during assigned hours, assisting patrons, handling ILS tasks, and supporting interlibrary loan for students and staff.

The position requires a high school diploma or GED and preferably 2+ years in a library-related setting, with strong communication and organizational skills.

Qualifications

• High school diploma or GED required.
• Two or more years in library/museum/archival work or six semester hours in library science preferred.
• Knowledge of Access Services operations and library policies.

Responsibilities

• Oversee access services during assigned hours; may open/close library.
• Provide quality customer service and assist patrons with locating materials; manage circulation and patron records.
• Perform Interlibrary Loan (ILL) for ASU students, faculty and staff with accuracy.
• Provide basic reference and directional assistance; route complex questions to appropriate staff.
• Maintain print collection via inventory, shelving, and data collection; generate monthly/annual statistics.

Skills

Access Services

Communication

Library Tech

Reference Resources

Office Equipment

Independent Work

Teamwork

Multitasking

Education

High School Diploma

2+ years library experience or 6 sem hrs in library science

Tools

Integrated Library System (ILS)

Job description

Position Information

Job Title

Job Title Library Specialist - Access Services

Position Number

Position Number 999797

Department

Department Library

Salary $29,880 - $32,500

Remote

Remote No

Job Summary

The Library Specialist provides operational support for Access Services and the daily operations of the library. This position helps ensure library users have access to services, resources, and spaces while supporting student assistants, facility needs, and quality customer service in accordance with library policies and procedures.

• Oversees the activities of the access services unit during hours assigned and agreed upon; may include opening or closing the library building. Helps manage access to study rooms and meeting areas, responds to building emergencies, and enforces library policies. Responsible for all aspects of library operations in the absence of other library leadership after normal business hours.
• Contributes to a quality user experience through excellent customer service to all library patrons and visitors. Fosters an inviting atmosphere for quiet and collaborative learning, assists patrons with locating library materials, circulates library materials using the Integrated Library System ( ILS ), retrieves items from closed and open collections, performs system over-rides as authorized, creates patron records and borrowing cards for eligible affiliate patrons, processes course reserves, and answers questions related to library accounts while maintaining user privacy according to FERPA law and ALA guidelines.
• Performs Interlibrary Loan ( ILL ) services for ASU students, faculty, and staff with efficiency and accuracy. Contributes to the gathering and maintaining records of ILL transactions, and completes transactions associated with fees or fines when necessary.
• In coordination with the Research and Collections unit, provides basic directional, reference, research, and technology assistance to patrons, referring more complex queries or those outside of library service scope to other staff. Answers the telephone, providing basic information, routing calls, and taking messages as appropriate. Communicates in a professional, service-oriented manner.
• Works collaboratively with other library units and staff to maintain the print collection, which involves inventory, shelving, shelf reading, monitoring material condition, and recognizing record discrepancies. Runs automated reports; assists in collection of data, including circulation of materials, entry and exit readings, types of assistance provided, and other information. Prepares monthly and some annual statistical reports for the Head of Access Services.

Knowledge, Skills and Abilities

• Knowledge of Access Services operations and library policies and procedures.
• Skilled in oral, written, and interpersonal communication.
• Skill in using Integrated Library Systems ( ILS ) and other library technologies.
• Skill in utilizing basic reference resources.
• Skill in operating standard office equipment and learning new software and technology.
• Ability to organize, prioritize, and complete work accurately and timely while maintaining a high level of attention to detail.
• Ability to work independently and collaboratively, exercise sound judgment, and apply library policies and procedures to resolve routine issues.
• Ability to support multiple functions, including circulation services, interlibrary loan, and special projects.

Minimum Qualifications

• High school diploma or GED certificate.

Preferred Qualifications

• Two+ years of library, museum, or archival related experience, or completion of six semester hours in library science.

Physical Requirements

Ability to communicate effectively with patrons in person, by telephone, and electronically. Ability to stand, walk, reach, bend, and stoop; lift and carry materials weighing up to 20 pounds; and push or maneuver fully loaded book carts weighing up to 300 pounds. Ability to accurately read call numbers, barcodes, labels, and computer screens.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or status as a protected veteran.

In compliance with the Americans with Disabilities Act ( ADA ), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at [phone] or email us at [e-mail] .

Posting Number

Posting Number S1157P

Open Date

Open Date 08/11/2026

Close Date

Desired Start Date

Desired Start Date 09/16/2026

Review Start Date

Open Until Filled Yes

Required Number of References

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • ASU Employment Website
  • Chronicles of Higher Ed
  • HigherEdJobs
  • Inside Higher Ed
  • Texas Workforce Commission
  • Social Media (LinkedIn. Facebook. Instagram)
  • Employee Referral / Word of Mouth
  • Other

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter
• List of References

Optional Documents

• Other