Library Services Specialist, e-Resources & Access

UMBC; Baltimore, Northern (MD, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Life and disability insurance

Retirement/Pension plan

Wellness opportunities

Tuition remission

Job summary

UMBC Campus is seeking a Library Services Specialist, e-Resources & Access to join the team that manages eresources, digital access, and microform technology. You will supervise student workers and contribute to records in the library system.

The position offers a hybrid telework option after probation, benefits including paid time off, tuition remission, and retirement plans, with a starting pay of $23.08 per hour.

Qualifications

• One year of experience directly related to the primary duties of the position.
• Background check required.
• Ability to supervise student workers in a library setting.

Responsibilities

• Assist library users via email, phone, ticketing system, and in person to resolve e-resources access questions, retrieve materials, and to facilitate the operation of microform readers.
• Add, correct, and improve records for e-resources and physical serials in the integrated library system
• Correspond with vendor support to resolve problems with vendor-provided metadata across library databases and the integrated library system
• Supervise student assistants who do diverse tasks with print and digital serials collections

Skills

Experience in library services

Customer service

Education

College credits equivalence

Tools

Integrated Library System

Job description

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Library Services Specialist, e-Resources & Access

Apply now Job no: 495352
Work type: Staff Full-time
Location: UMBC Campus
Categories: Library

Department:

The Albin O. Kuhn Library and Gallery commits to supporting equity, diversity, and inclusion for our users, staff, collections, environment, and services. We strive to create and maintain a community that acknowledges, encourages, appreciates, and celebrates differences.

This role will act as part of the team managing the serials collection, with a focus on eresources, digital access, and microform technology. This position also supervises student workers in the department working across print serials and eresources projects.

Why Work at UMBC?

UMBC offers competitive compensation. This role starts at $23.08 per hour and has 14 days of vacation as well as winter break, spring break, and personal days for regular full time roles. Tuition remission is also available.

Telework

A hybrid telework schedule may be available after the probationary period.

Responsibilities

• Assist library users via email, phone, ticketing system, and in person to resolve e-resources access questions, retrieve materials, and to facilitate the operation of microform readers
• Add, correct, and improve records for e-resources and physical serials in the integrated library system
• Correspond with vendor support to resolve problems with vendor-provided metadata across library databases and the integrated library system
• Supervise student assistants who do diverse tasks with print and digital serials collections

Required Minimum Qualifications:

• One year of experience directly related to the primary duties of the position

Note: Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Preferred Qualifications:

• Three years’ experience directly related to the primary duties of the position

A background check will be required.

UMBC offers a rich benefits package including the following for nonexempt regular employees.

Generous Leave which includes accruing the following for full time positions:

• 14 Days of Annual Leave(increases with years of service)
• Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

• Life and disability insurance
• Retirement/Pension plan
• Wellness opportunities
• & Much more

Pay Range N10 (minimum: $23.08 per hour / maximum: $30.57 per hour) based on the University System of Maryland (USM) Pay Program.

Most salary offers will be close to the minimum part of the range.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Hours

Hours: Full-time - 40 hours per week

Type

Type: Regular

FLSA Status

FLSA Status: Nonexempt

Equal Opportunity Statement

Equal Opportunity Statement: UMBC is an affirmative action/equal opportunity employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization

Work Authorization As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.