Library Associate for Acquisitions & Electronic Resources

Inside Higher Ed; Baltimore (MD); On-site; USD 40,000 - 50,000; Full time

Job summary

An educational institution is seeking a Library Associate for Acquisitions & Electronic Resources to ensure access to e-resources. Key responsibilities include activating new e-resources, troubleshooting access issues, and compiling usage statistics. Ideal candidates should have a Baccalaureate Degree and experience with database systems. Strong Excel skills and a commitment to customer service are essential. This role offers the opportunity to support academic needs in a collaborative environment.

Qualifications

• Baccalaureate Degree or equivalent education/experience.
• Familiarity with database systems.
• High competence with Excel.

Responsibilities

• Activate new e-resources in discovery interfaces.
• Troubleshoot reported access issues.
• Compile e-resources usage statistics.

Skills

Customer service

Excel proficiency

Database troubleshooting

Organizational skills

Communication skills

Interpersonal skills

Attention to detail

Education

Baccalaureate Degree

Job description

Library Associate for Acquisitions & Electronic Resources

Library Associate for Acquisitions & Electronic Resources role at Inside Higher Ed

Overview

Responsibilities and duties include ensuring access to and the quality and accuracy of the university’s e-resources.

Responsibilities and Duties

• Collaborate with the E-Resources and Discovery Librarian to activate new e-resources in discovery interfaces.
• Regularly review e-resources for access and coverage.
• Troubleshoot access and other issues reported by students, staff and faculty, such as platform changes and catalog and database downtime.
• Communicate regularly with vendors; Consortial Library Applications Support (CLAS) at the University of Maryland College Park (UMCP) Libraries and Towson University faculty and library staff regarding access to e-resources.
• Explain e-resources arrangements in catalog or web pages to groups, such as Research & Instruction Librarians; answer questions about e-resources from faculty, students and staff.
• Research and provide information on perpetual access for e-journals as an aid to collection, renewal, and format change decisions.
• Complete database clean-up assignments at the direction of the E-Resources Librarian.

Compile E-resources Statistics

• Keep and compile e-resources usage statistics using current standards for e-resource usage statistics such as Counter 5.
• Prepare and maintain spreadsheets to be used in collection management decisions. Compile specific e-journal and other e-resources statistics as requested by faculty and the department head as needed for renewals and possible cancellations.

Acquisitions Reconciliation And Review

• Enter invoices into Alma for items purchased by two library associates with ProCards in the Content Management department.
• Receive all physical items in Alma through the receiving process.
• Reconcile purchases between Stratus and Alma receiving to ensure that audit requirements for the University System of Maryland are achieved.

Qualifications And Skills

• Baccalaureate Degree or an equivalent combination of education, training, and/or experience.
• Familiarity with database systems and troubleshooting large databases.
• High degree of competence with Excel spreadsheets.
• Demonstrated commitment to customer service and user satisfaction.
• Initiative, energy, enthusiasm, and commitment to supporting the academic and research needs of students, faculty and staff of the University.
• Excellent organizational and time management skills.
• Excellent communication skills, both oral and written.
• Excellent interpersonal skills and ability to work effectively both in a team environment and independently.
• Flexibility and willingness to adapt to changing priorities, technologies, operations, and other workplace circumstances.
• Demonstrated ability to use standard Windows and Internet applications.
• Attention to detail.

Organization

Academic Affairs Division

Primary Location

Main Campus

Job Posting

Sep 2, 2025