Library Reference & Tech Support Specialist

Linn-Benton Comunity Clg-Santiam; Albany (OR); On-site; USD 21,000 - 27,000; Part time

Job summary

Linn-Benton Community College seeks a library assistant to support patrons in locating and using library materials, assist with basic reference questions, and participate in collection development and cataloging tasks.

You may update the library website, assist with software applications, and help faculty with research guides. This role involves teamwork, handling multiple channels of communication, and ensuring access to resources for students.

Qualifications

• Position requires a high school diploma or equivalent plus a minimum of three years full-time related experience, or;
• An AA/AS degree with an emphasis in library or computer science plus one-year full-time related experience, or;
• An equivalent combination of education and experience that would enable performance of the full scope of the position.

Responsibilities

• Provides library support to users through information and technical assistance about locations/availability of materials, usage of resources, and all library services in person, by phone, email, and other channels.
• Provides library users with basic and intermediate reference and research assistance, referring complex questions to the Director, Library and Learning Center, when appropriate.
• Performs routine updates to the library website. Uses the library system software to complete a variety of task related to circulation, cataloging, and collection development.
• Provides support to library users for a variety of software applications including word processing, spreadsheets, PowerPoint, Internet applications, email, and other library lab software. Refers students to Librarians or Library Computer Specialist when appropriate.
• Works with teaching faculty and librarians to prepare research guides and bibliographies.

Skills

Reference assistance

Tech support

Website updates

Communication skills

Teamwork

Office software

Education

High school diploma or equivalent

AA/AS in library or computer science

Equivalent education/experience

Tools

Library system software

Microsoft Office

Web editing tools

Job description

Linn-Benton Community College seeks a library assistant to support patrons in locating and using library materials, assist with basic reference questions, and participate in collection development and cataloging tasks.

You may update the library website, assist with software applications, and help faculty with research guides. This role involves teamwork, handling multiple channels of communication, and ensuring access to resources for students.