Library Services Assistant - Tech Support & Student Mentor

Baton Rouge Community College; Baton Rouge (LA); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Retirement benefits

Medical insurance

Paid leave

Job summary

Baton Rouge Community College (BRCC) seeks a Library Services Assistant to support daily library operations and user services across BRCC sites. The role involves assisting patrons with technology, accessing online resources, and guiding users in person and remotely.

The position requires an associate degree or higher and at least one year in a library, education, or customer service setting, with evening/morning shifts and potential travel to BRCC sites.

Qualifications

• Associate’s degree or higher in a library or educational setting.
• One year of library, educational, or customer service experience.
• Willingness to switch shifts and learn new processes.

Responsibilities

• Participate in daily library operations using an integrated online catalog system.
• Provide patron assistance with public access technology, printers, and devices.
• Support the library’s online resources, LibGuides, and databases.

Skills

Customer service

Computer literacy

Microsoft Office

Communication

Education

Associate’s degree or higher

Tools

SIRSI Symphony

Canvas LMS

Job description

Baton Rouge Community College (BRCC) seeks a Library Services Assistant to support daily library operations and user services across BRCC sites. The role involves assisting patrons with technology, accessing online resources, and guiding users in person and remotely.

The position requires an associate degree or higher and at least one year in a library, education, or customer service setting, with evening/morning shifts and potential travel to BRCC sites.