Library Programs & Public Services Assistant

City of Greensboro; Greensboro, Northern (NC, KY); Hybrid; USD 21,000 - 30,000; Part time

Job summary

The City of Greensboro's Greensboro Public Library seeks a part-time Library Assistant to deliver excellent customer service, assist with reference and circulation, and help with readers advisory.

Position includes opening/closing, cash handling, and supporting staff with programs across eight branches; 20 hours weekly, days, nights, and weekends. The role emphasizes welcoming and assisting a diverse community of readers.

Qualifications

• High School Diploma or GED with face-to-face customer service experience in a library or retail environment
• OR No High School Diploma/GED with 10 years of face-to-face customer service experience in a library or retail environment
• Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience using cash register, copiers, scanners and printers

Responsibilities

• Provide excellent customer service and reference assistance
• Assist with circulation and reader's advisory
• Shelve and straighten library materials
• Assist with library programming and services and help public

Skills

Customer service

Cash handling

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Cash register

Copiers

Scanners

Printers

Library ILS (Wise, Horizon, Evergreen, SirsiDynix)

Job description

The City of Greensboro's Greensboro Public Library seeks a part-time Library Assistant to deliver excellent customer service, assist with reference and circulation, and help with readers advisory.

Position includes opening/closing, cash handling, and supporting staff with programs across eight branches; 20 hours weekly, days, nights, and weekends. The role emphasizes welcoming and assisting a diverse community of readers.