Library Circulation Assistant — Part-Time Customer Service

Granvillecounty; Oxford (NC); On-site; USD 17,000 - 19,000; Part time

Job summary

Granville County Public Library is seeking a part-time Circulation Clerk to support daily operations under general supervision. You will assist patrons with services, check materials in/out, process holds, registrations, and help maintain a safe, welcoming environment in an indoor library setting.

You will perform routine tasks using library systems, respond to inquiries, handle phone calls, and help with shelving, mail processing, programs, displays, and general office functions.

Qualifications

• Knowledge of basic library circulation procedures and customer service standards.
• Ability to operate computers, library software, and office equipment.
• Strong interpersonal skills to work with patrons, staff and volunteers.
• Ability to maintain accuracy in data entry and clerical tasks.
• Familiarity with books, authors, and library resources.

Responsibilities

• Assist patrons with locating materials and using library resources.
• Process circulation transactions and hold requests.
• Register patrons and issue library cards.
• Handle holds and overdue materials and communicate with patrons.
• Shelf materials and maintain orderly public areas.
• Answer telephone inquiries and direct calls.

Skills

Library circulation procedures

Customer service

Interpersonal skills

Data entry accuracy

English proficiency

Books and resources knowledge

Tools

Library software

Cash registers

Copiers

Audiovisual equipment

Office equipment

Job description

Granville County Public Library is seeking a part-time Circulation Clerk to support daily operations under general supervision. You will assist patrons with services, check materials in/out, process holds, registrations, and help maintain a safe, welcoming environment in an indoor library setting.

You will perform routine tasks using library systems, respond to inquiries, handle phone calls, and help with shelving, mail processing, programs, displays, and general office functions.