Library IT Technician & Systems Coordinator

Northern Valley Indian Health; DeKalb (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

Northern Illinois University is seeking an Academic Affairs Technology Support specialist to assist library faculty and staff, maintain endpoint devices, and support learning spaces. You will collaborate with Library leadership and campus partners to implement emerging technologies while ensuring security and reliability of infrastructure.

The role emphasizes frontline support for teaching spaces, troubleshooting, and coordinating with a scheduling team to manage classroom technology needs.

Qualifications

• High school diploma or equivalent required; two years IT-related experience preferred.
• Experience with IT support, hardware/software issues, and user support in higher education is valued.
• Strong communication and coordination abilities with campus partners are essential.

Responsibilities

• Coordinate day-to-day activities of local IT team and coordinate with unit leadership.
• Supervise, train, schedule, and oversee performance of student employees.
• Provide frontline support for learning spaces and classroom technologies.

Skills

IT support

Troubleshooting

Communication

Team supervision

Learning spaces tech

Education

High school diploma or equivalent

Two years IT-related work experience

Tools

WSUS

SCCM

Domain GPOs

Network Inventory Analyzer

Build automation tooling

Job description

Northern Illinois University is seeking an Academic Affairs Technology Support specialist to assist library faculty and staff, maintain endpoint devices, and support learning spaces. You will collaborate with Library leadership and campus partners to implement emerging technologies while ensuring security and reliability of infrastructure.

The role emphasizes frontline support for teaching spaces, troubleshooting, and coordinating with a scheduling team to manage classroom technology needs.