Library IT Technician - Public Tech Support & Training

Tennessee Secretary of State; Clinton (TN); On-site; USD 45,000; Full time

Benefits offered by this job

State of Tennessee benefits package

Job summary

A governmental office is seeking a PC Technician in Clinton, TN, to provide technical support for public libraries across the region. Responsibilities include assisting with software updates, training library staff, and responding to IT support requests. The ideal candidate should possess a degree in IT, two years of relevant experience, and knowledge in troubleshooting and library systems. A competitive salary of $45,000 annually is offered along with state benefits.

Qualifications

• Graduation from an accredited college or university in relevant field is preferred.
• 2+ years experience in IT, hardware, software, user/system requirements analysis.
• A+ and/or Network+ certification is desirable.

Responsibilities

• Assist public libraries with system and software updates and maintenance.
• Provide technical training in group settings or webinars.
• Respond to requests from IT Helpdesk swiftly.

Skills

Microsoft Office

Library management systems

Troubleshooting

Interpersonal skills

Education

Degree in Information Systems, Computer Technology, or related field

Tools

Clean Slate

Job description

A governmental office is seeking a PC Technician in Clinton, TN, to provide technical support for public libraries across the region. Responsibilities include assisting with software updates, training library staff, and responding to IT support requests. The ideal candidate should possess a degree in IT, two years of relevant experience, and knowledge in troubleshooting and library systems. A competitive salary of $45,000 annually is offered along with state benefits.