Library IT Program Manager: Enterprise Systems & AV

Mecklenburg County; North Carolina; On-site; USD 73,000 - 91,000; Full time

Job summary

Charlotte Mecklenburg Library is seeking a Library IT Project Manager to lead enterprise-wide IT initiatives and technology system improvements. The role focuses on coordinating library technology projects, managing vendor relationships, and ensuring successful delivery within scope and timelines.

Based at the Main Library with eventual relocation to the new Main Library, this exempt position requires collaboration across staff and with County IT, plus occasional evening/weekend support for

Qualifications

• Minimum of five years of experience in project management or as a project coordinator.
• Bachelor’s degree in business administration, project management or related field.
• Project Management Certification
• Valid North Carolina or South Carolina Driver's License

Responsibilities

• System administration of enterprise-wide applications to ensure reliable technology services to internal and external customers.
• Coordinate support from Mecklenburg County ITS for library technology projects
• Manage vendor relationships, contract negotiations and monitors service-level compliance
• Contribute regular reports and statistics of enterprise systems and initiatives
• Performs ongoing needs assessments of library technology to assure that new developments are incorporated in future systems
• Determine financial and business analysis resulting in documentation of expectations in establishing project initiation and scope management.
• Manage scope of project to ensure success in meeting timelines, budget, and customer expectations
• Establish and manages project expectations
• Establish project team leadership and determines resources allocation for project(s)
• Determine staffing and training requirements and manages all team tasks
• Direct the design, development and maintenance of systems, programs, and systems software to meet the ever-changing needs of the Library
• Manage and oversee the collection and documentation of business requirements and technical specifications

Skills

Project management

Communication

Customer service

Teamwork

Education

Bachelor’s degree in business administration, project management or related field

Tools

Microsoft Office

Job description

Charlotte Mecklenburg Library is seeking a Library IT Project Manager to lead enterprise-wide IT initiatives and technology system improvements. The role focuses on coordinating library technology projects, managing vendor relationships, and ensuring successful delivery within scope and timelines.

Based at the Main Library with eventual relocation to the new Main Library, this exempt position requires collaboration across staff and with County IT, plus occasional evening/weekend support for