Library Program Coordinator - Facilities

Mecklenburg County Government; Charlotte (NC); On-site; USD 54,000 - 82,000; Full time

Job summary

Charlotte Mecklenburg Library in Charlotte, NC is seeking a Library Program Coordinator – Facilities to support Main Library operations and special events. This role collaborates with partners, including vendors and the cafe operator, to deliver high-quality customer experiences across all venues.

The position requires coordinating large-scale programs with multiple stakeholders, and the candidate should have experience in event management, cash handling and facility operations.

Qualifications

• 3+ years managing complex programs with multiple stakeholders; strong communication skills.

Responsibilities

• Oversee day-to-day program operations and logistical decisions to drive successful outcomes.
• Set milestones and drive the program toward measurable success.
• Serve as primary community interface and build partnerships with key stakeholders.
• Schedule and coordinate public engagements, events, and programs.
• Build trust with diverse communities and partners through listening and adaptability.
• Oversee program budget to ensure fiscal responsibility.
• Produce interim and final reports and evaluations.

Skills

Event management

Cash handling

Facility operations

Communication skills

Job description

Library Program Coordinator – Facilities Charlotte Mecklenburg Library

“Follow yourcalling, Find your career”

Salary Range $54,361.00 - $81,542.00
This is an exempt (salaried)position. Pay rates are based on education, skill, experience level andinternal equity. Internal equity considerations include an assessment of theapplicant’s salary history and qualifications in comparison to the market rateand requirements for the job.

CharlotteMecklenburg Libraryis one of America’s leading urban public libraries,serving one of the country’s great emerging metropolitan areas in NorthCarolina. Our library system serves a community of approximately one millioncitizens in the city of Charlotte and the towns of Matthews, Pineville, MintHill, Davidson, Cornelius, and Huntersville – all located in MecklenburgCounty. Accessible and welcoming to all, our library celebrates the joy ofreading, fosters learning and growth, connects people to each other and theworld, and inspires individuals with what they can achieve. Through our 20locations, online, and through targeted outreach, we deliver exceptionallibrary services and programs with a mission to create a community of readersand empower individuals with free access to information and the universe ofideas.

Location:

Main Library
310 N.Tryon St.
Charlotte NC 28202

Temporary work location:

Library Administration Center
510 Stitt Rd.
Charlotte NC 28213

Schedule:

Rotatingschedule: Including 1-2 evenings per week and regular weekend rotations withSaturday and Sunday full-day shifts.

Position Summary:

The Library Program Coordinator – Facilitiesisresponsibleforsupporting key service areas at Main Library,including special exhibits and large-scale programs, privateeventrentalsand customer servicesupport throughoutthebuilding. The Library Program Coordinator acts asaliaisonfor Main Library vendors and partners, includingthecafe operator,securityand janitorialservice providers,and theLibrary’scontracted events rental manager. Thispositionworks collaboratively with partners atImaginOnandtheTheaters at Spirit Squaretodeliver quality customer experiencesacross all venues.The Library Program Coordinator serves asaManager-on-Duty for Main Library; experiencewithcash handling,eventmanagement and facility operations preferred.

Essential Functions:

• Oversee and ensurethe success of the program on a day-to-day basis, managing the various parts ofthe program, and making necessary logistical and tactical decisions to shapesuccessful outcomes.
• Set milestones anddrive the program toward metrics of success.
• Serve as theprogram’s primary community interface, drawing on the connections and networksof key partners.
• Schedule andcoordinate public engagements, events, and programs.
• Build coalitionsand support for the program among diverse audiences and communities, whileearning, establishing, and building trust within the communities served.
• Identify potentialproject partners and build relationships and trust with partners/participantsand community groups; simultaneously create authentic community benefit throughlistening deeply and being adaptable and responsive to community needs.
• Oversee programbudget to ensure fiscal responsibility.
• Produce interimand final reports and program evaluations as required.

Minimum Qualifications:

Minimum of three years of demonstrated experience managing complex programs, particularly coordinating large-scale community programs with multiple stakeholders; strong communication skills