Library Information Specialist: Outreach & Learning

nypl; New York (NY); On-site; USD 42,000 - 63,000; Full time

Job summary

The New York Public Library (NYPL) seeks a Library Information Assistant to provide service to patrons of all ages. You will help with information queries, perform circulation duties, and support outreach and programming.

The role emphasizes customer service, guiding users to resources, and ensuring smooth library operations. Candidates should be enthusiastic about helping people explore resources and participate in community programs.

Responsibilities

• Provides circulation/reference service to library patrons of all ages using print, media and digital resources
• Answers questions from the public in person, over the telephone and electronically
• Performs community outreach to promote and increase public participation and use of library services
• Assists in planning and delivering library programs for children, teens and/or adults
• Instructs patrons on the use of the Internet, computer applications and other Library services
• Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures
• Ensures patrons follow library policies and procedures
• May take responsibility for the facility, staff and operations in the absence of the Library Manager
• Performs other related duties as required

Job description

The New York Public Library (NYPL) seeks a Library Information Assistant to provide service to patrons of all ages. You will help with information queries, perform circulation duties, and support outreach and programming.

The role emphasizes customer service, guiding users to resources, and ensuring smooth library operations. Candidates should be enthusiastic about helping people explore resources and participate in community programs.