Library Information & Outreach Assistant

The New York Public Library; New York (NY); On-site; USD 45,384 - 55,469; Full time

Job summary

A major public library system in New York is seeking a Library Information Assistant to deliver outstanding customer service to patrons. Responsibilities include providing circulation and reference assistance, planning programs, and conducting community outreach. The ideal candidate will have a Bachelor's degree and a passion for literature, with strong interpersonal and organizational skills. This role is a great opportunity to contribute to a vital community resource while working in a diverse environment.

Qualifications

• Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background.
• Successfully demonstrated public service experience with the ability to work well with a diverse patronage.
• Demonstrated interpersonal, oral, and written communication skills.

Responsibilities

• Provides circulation/reference service to library patrons using various resources.
• Answers questions from the public in person and electronically.
• Performs outreach to promote library services.
• Instructs patrons on the use of Library services.

Skills

Public service experience

Interpersonal communication

Teamwork

Literature appreciation

Organization and planning

Computer skills

Knowledge of online resources

Spanish (preferred)

Education

Bachelor’s degree

Tools

MS Word

Excel

PowerPoint

Google applications

e-reader devices

Job description

A major public library system in New York is seeking a Library Information Assistant to deliver outstanding customer service to patrons. Responsibilities include providing circulation and reference assistance, planning programs, and conducting community outreach. The ideal candidate will have a Bachelor's degree and a passion for literature, with strong interpersonal and organizational skills. This role is a great opportunity to contribute to a vital community resource while working in a diverse environment.