Community Library Information Specialist

New York Public Library; New York (NY); On-site; USD 48,000 - 54,000; Full time

Job summary

The New York Public Library seeks a Library Information Assistant for Melrose Library. The role focuses on information queries, circulation services, and supporting outreach and programming for diverse patrons.

Requirements include a bachelor's degree and strong customer service, communication, and teamwork skills. The position is on-site with the Branch Libraries department, and involves assisting with programs and technology use.

Qualifications

• Bachelor's degree required.
• Public service experience with diverse patrons preferred.
• Strong interpersonal, oral, and written communication skills.

Responsibilities

• Provide circulation/reference service to patrons using print, media, and digital resources.
• Answer questions in person, by phone, and electronically.
• Assist in planning and delivering library programs for youth and adults.
• Instruct patrons on Internet use and library resources.
• Support outreach and community engagement activities.

Skills

Public service

Communication skills

Team player

Literature appreciation

Organizational skills

Tech literacy

MS Office & Google

Online searching

Education

Bachelor's degree

Tools

MS Word

Excel

PowerPoint

Google Apps

PCs

Macs

e-readers

Job description

The New York Public Library seeks a Library Information Assistant for Melrose Library. The role focuses on information queries, circulation services, and supporting outreach and programming for diverse patrons.

Requirements include a bachelor's degree and strong customer service, communication, and teamwork skills. The position is on-site with the Branch Libraries department, and involves assisting with programs and technology use.