Community Library Information Specialist

New York Public Library; New York (NY); Hybrid; USD 43,000 - 58,000; Full time

Job summary

The New York Public Library is seeking a Library Information Assistant at Soundview Library to deliver information and circulation services to patrons of all ages. You will handle inquiries, support programs, and promote library resources using diverse formats.

Under the Library Manager’s supervision, you will engage in community outreach, assist with reference services, and guide patrons in online resources and technology. The role requires strong customer service and organizational skills.

Qualifications

• Bachelor’s degree required; liberal arts background preferred.
• Public service experience with diverse patrons is essential.
• Strong written and verbal communication, teamwork, and organizational skills.

Responsibilities

• Provide circulation and reference service using print, media and digital resources.
• Answer questions in person, by phone, and electronically.
• Support outreach and programming efforts to engage the community.

Skills

Public service experience

Communication skills

Teamwork

Literature appreciation

Organization skills

Computer skills

Research skills

Education

Bachelor's degree

Tools

MS Word

Excel

PowerPoint

Google Apps

PCs

Macs

E-reader devices

Job description

The New York Public Library is seeking a Library Information Assistant at Soundview Library to deliver information and circulation services to patrons of all ages. You will handle inquiries, support programs, and promote library resources using diverse formats.

Under the Library Manager’s supervision, you will engage in community outreach, assist with reference services, and guide patrons in online resources and technology. The role requires strong customer service and organizational skills.