Library Information & Outreach Specialist

New York Public Library; New York (NY); On-site; USD 43,000 - 58,000; Full time

Job summary

The New York Public Library seeks a Library Information Assistant at the Spuyten Duyvil Library to support patrons with information queries, circulation tasks, and program outreach. This role emphasizes excellent customer service and helping visitors explore resources to follow their interests.

Requirements include a Bachelor's degree and strong communication, organizational, and tech skills. The position involves ensuring access to library services, assisting with programs, and supporting

Qualifications

• Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background.
• Public service experience with diverse patrons.
• Interpersonal, oral, and written communication skills.
• Ability to work as part of a team.
• Appreciation of literature and desire to encourage reading.

Responsibilities

• Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources.
• Answers questions from the public in person, over the telephone and electronically.
• Performs community outreach to promote and increase public participation and use of library services.
• Assists in planning and delivering library programs for children, teens and/or adults.
• Instructs patrons on the use of the Internet, computer applications and other Library services.

Skills

Public service

Communication skills

Teamwork

Literature interest

Organization

Tech proficiency

Education

Bachelor's degree

Tools

MS Word

Excel

PowerPoint

Google apps

PCs/Mac

e-reader devices

Job description

The New York Public Library seeks a Library Information Assistant at the Spuyten Duyvil Library to support patrons with information queries, circulation tasks, and program outreach. This role emphasizes excellent customer service and helping visitors explore resources to follow their interests.

Requirements include a Bachelor's degree and strong communication, organizational, and tech skills. The position involves ensuring access to library services, assisting with programs, and supporting